What are the JAC benefits?

JAC activities lead to optimizations for both suppliers and Telecom Operators:

JAC members share resources and best practices to develop long term CSR implementation in the different layers of the ICT Supply Chain at international level.

    • Suppliers will only receive one CSR audit request on behalf of all telecom operators.
    • Suppliers benefit from the adoption of one standard methodology during the overall audit process.
    • Telecom operators optimize CSR assessments and follow up process due to the exchange of best practices.

JAC Results

The first JAC audit campaign was carried out in July 2010. Until 2017, more than 366 audits have been carried out on ICT suppliers factories located in 27 countries over 4 continent Asia, Eastern Europe, Latin America and Africa. More than 813.000 workers in total have been covered by the audits.

Various types of non-compliances have been raised. The most common ones relate to working hours, health & safety and wages. A few cases of discrimination and juvenile work were discovered. The resolution time for the non-compliances varies from type to type. In particular, working hours issues (the limits relate both to regular time and overtime), need several months to be resolved due to the impact on the Human Resources management.

The growth of JAC to an Initiative encompassing 17 different Telecom Operators (AT&T, Elisa, Deutsche Telekom, KPN, MTS, Orange, Proximus, Rogers, Swisscom, Telefonica, Telenor, Telia Company, Telstra, TIM, Veon, Verizon and Vodafone) has allowed JAC to increase the scope of suppliers covering several hundreds of manufacturing plants from year 2010 up to now.

JAC is paving the way to have a closer cooperation strategy with the suppliers to ensure long term solutions for CSR Issues and to develop CSR standards for further layers of the supply chains.

Other Telecom Operators are kindly invited to take part in this Joint Audit Cooperation.